At Lettering Pro Ltd, we believe in clear, fair, and transparent postage pricing.

We charge only the actual cost of the postal service used and do not add any additional handling, packing, or processing fees. Our aim is to keep delivery costs as low as possible for our customers while ensuring all items are sent securely using reliable postal services.Postal Services We Use

All orders are dispatched exclusively using Royal Mail services.

Postage costs are determined by the type of item, value, and destination, and are shown clearly at checkout before payment is taken.

If a buyer wishes to arrange their own collection or use an alternative postal or courier service, we are happy to assist by providing the package dimensions and weight so that suitable arrangements can be made in advance.

UK Postage

Football Shirts
Royal Mail Special Delivery – £10.75

Special Delivery is used for football shirts to provide enhanced security, full tracking, and delivery assurance for higher-value items.

Sleeve & Patch Sets
Royal Mail Signed For 1st Class – £3.60

Name & Number Sets
Royal Mail 1st Class – £5.20

 International Postage (Tracked)

All international orders are sent using Royal Mail International Tracked services.

International Tracked – Football Shirts: £16.89
International Tracked – Name & Number Sets: £11.50
International Tracked – Sleeve Patch Sets: £9.50

International postage rates reflect the exact cost charged by Royal Mail for the relevant service.

 No Hidden Charges

The postage price charged reflects exactly what Royal Mail charges us for the selected service.

We do not add any extra fees for packaging, handling, or processing.

 Dispatch Times

We aim to dispatch all in-stock items on the same working day, unless otherwise stated on the product listing.

Football shirts are typically dispatched within 1–2 working days. This allows time during busy periods or where there are substantial queues for the application of name and number sets.

All other items, including name sets, numbers, and sleeve patches, are dispatched the same working day, provided the order is placed before 2:30pm UK time.

Orders placed after this time, outside working hours, on weekends, or on public holidays will be dispatched on the next working day.

 International Orders & Customs

For international deliveries, customers are responsible for any customs duties, import taxes, or charges applied by the destination country. We have no control over these charges and cannot predict their amount.

Lost or Delayed Items

All orders are dispatched using Royal Mail tracked services. Tracking details and proof of posting are retained for up to six months after dispatch to assist with any delivery-related enquiries.

In the unlikely event that an item is delayed or lost in transit, we will work directly with Royal Mail in line with their investigation and claims process.

Where an item is confirmed as lost, we will either resend the item or issue a full refund, including the original postage cost, subject to availability.

Our priority is to ensure that any delivery issue is resolved fairly, promptly, and with minimal inconvenience to the customer.

Questions About Postage?

If customers are unsure which delivery option is best for their order, or have any questions about postage costs, they are welcome to contact us before placing an order.